Simple terms for using SoSmooth Flow.

1. Acceptance of these Terms

By accessing, creating an account, logging in, subscribing, connecting a social platform, or using SoSmooth Flow, you agree to these Terms of Use. If you do not agree with these Terms, do not use the service.

“SoSmooth Flow,” “we,” “our,” and “us” refer to the SoSmooth Flow service and its operators. “You” and “user” refer to visitors, customers, account holders, and subscribers.

2. What SoSmooth Flow does

SoSmooth Flow provides tools to help users create, organize, schedule, and manage social media content from a dashboard. Features may include account access, post creation, drafts, scheduling, queue visibility, platform connections, AI writing tools, and plan-based access.

• Starter users may receive limited platform access and basic workflow tools.
• Pro users may receive expanded platform access and additional workflow features.
• Features may change, improve, pause, or be removed over time.

3. Your account responsibilities

You are responsible for your account, login credentials, and activity that happens through your account.

• Keep your email, password, and login access secure.
• Provide accurate account and contact information.
• Do not share your account with unauthorized users.
• Notify us if you believe your account has been accessed without permission.

4. Acceptable use

You agree not to use SoSmooth Flow in a way that is illegal, abusive, deceptive, harmful, or disruptive.

• Do not use the service for fraud, spam, harassment, impersonation, or illegal activity.
• Do not upload or publish content you do not have the right to use.
• Do not attempt to break, overload, scrape, reverse engineer, or interfere with the service.
• Do not use abusive automation, bots, or scripts that harm the platform or other users.
• Do not use SoSmooth Flow to violate another platform’s policies.

5. Social platform integrations

SoSmooth Flow may connect with third-party platforms such as Facebook, Instagram, X, TikTok, LinkedIn, PayPal, Firebase, Google services, or other providers. These third-party services are not owned or controlled by SoSmooth Flow.

• You are responsible for following each third-party platform’s rules, policies, and terms.
• We are not responsible for outages, API changes, permission changes, app review issues, account restrictions, or policy decisions made by third-party platforms.
• Connected platforms may change how their APIs work, which can affect SoSmooth Flow features.
• You may disconnect platforms when supported by the dashboard or by contacting support.

6. Your content

You keep ownership of the content you create, upload, save, schedule, or publish through SoSmooth Flow. However, you give SoSmooth Flow the permission needed to store, process, display, schedule, and send that content as part of providing the service.

• You are responsible for the accuracy, legality, ownership, and rights of your content.
• Do not publish copyrighted, trademarked, private, or protected material unless you have permission.
• Do not publish misleading, harmful, abusive, illegal, or deceptive content.
• SoSmooth Flow does not promise to manually review your content before it is saved, scheduled, or published.

7. Starter and Pro plans

SoSmooth Flow may offer free and paid plans. Starter is intended as a free entry plan. Pro is intended as a paid plan that unlocks additional platform access and features.

• Starter features may be limited compared with Pro.
• Pro access may require an active subscription.
• Plan features, prices, and availability may change over time.
• Some features may depend on third-party platform approval, permissions, API access, or technical availability.

8. Subscriptions, billing, and PayPal

Paid access, including Pro subscriptions, may be processed through PayPal or another third-party payment provider. By subscribing, you authorize the payment provider to process charges according to the subscription terms shown during checkout.

• Pro may renew automatically unless cancelled through the payment provider or supported account tools.
• Subscription pricing, renewal dates, and billing details may be controlled by PayPal or the payment provider.
• You are responsible for maintaining valid payment information.
• If payment fails, Pro access may be paused, downgraded, or cancelled.
• We may use subscription IDs, plan IDs, transaction data, or account information to verify Pro access.

9. Cancellations and refunds

You may cancel a paid subscription according to the cancellation options provided by PayPal, the payment provider, or SoSmooth Flow support.

• Cancelling a subscription may stop future renewal charges but may not automatically refund past charges.
• Refunds are not guaranteed unless required by law or specifically stated in writing.
• If a refund is approved, it may be processed through PayPal or the original payment provider.
• Access may remain active until the end of the paid billing period unless otherwise required or stated.

10. AI and writing tools

SoSmooth Flow may provide AI-assisted writing tools such as hooks, captions, hashtags, calls to action, emojis, or other content suggestions.

• AI-generated suggestions may be inaccurate, incomplete, or unsuitable for your use case.
• You are responsible for reviewing, editing, approving, and legally clearing any content before publishing.
• AI tools do not replace professional legal, financial, medical, marketing, or business advice.

11. Intellectual property

SoSmooth Flow owns or licenses the platform, software, code, design, layout, branding, logos, text, graphics, workflows, and service structure. You may not copy, resell, duplicate, reverse engineer, or exploit the platform without permission.

You retain rights to your own content, subject to the permissions needed for SoSmooth Flow and connected platforms to process and publish it.

12. Service availability and changes

SoSmooth Flow may change, pause, update, restrict, or discontinue parts of the service at any time. We work to provide a reliable service, but no website, API, social platform, or hosting environment can be guaranteed to work perfectly at all times.

• The service may be provided “as is” and “as available.”
• Uptime, posting delivery, API availability, and social platform behavior are not guaranteed.
• We are not responsible for failures caused by third-party platforms, hosting providers, payment providers, internet issues, or user configuration.

13. No guarantee of social results

SoSmooth Flow helps with workflow, organization, and posting. We do not guarantee followers, engagement, sales, traffic, approvals, account growth, revenue, virality, or platform success.

• Social media performance depends on many factors outside our control.
• You are responsible for your strategy, content quality, timing, offers, audience, and compliance.

14. Suspension or termination

We may suspend, restrict, downgrade, or terminate access to SoSmooth Flow if an account violates these Terms, creates risk, abuses the service, fails payment, or threatens platform security or lawful operation.

• We may remove or restrict content that appears to violate these Terms.
• We may limit access while investigating abuse, payment issues, or security concerns.
• Termination may affect access to saved content, scheduled content, platform connections, and Pro features.

15. Privacy and data deletion

Your use of SoSmooth Flow is also subject to our Privacy Policy. You may request data deletion through the data deletion page or by contacting support.

16. Limitation of liability

To the fullest extent allowed by law, SoSmooth Flow will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost content, lost business, platform restrictions, social media account issues, or third-party service failures.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

17. Indemnification

You agree to defend, indemnify, and hold harmless SoSmooth Flow and its operators from claims, losses, damages, liabilities, costs, and expenses arising from your use of the service, your content, your violation of these Terms, or your violation of third-party rights or platform rules.

18. Changes to these Terms

We may update these Terms from time to time. If we make changes, we may update the “Last updated” date on this page. Continued use of SoSmooth Flow after changes means you accept the updated Terms.

19. Governing law

These Terms are intended to be governed by the laws of the State of California, unless another governing framework is required by applicable law.

If your business or operating entity is legally based in another state, update this section to match the correct governing law.

20. Contact and support

If you have questions about these Terms, your account, billing, Pro access, social platform connections, or support needs, contact us through the support page.